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The Question of Rideshare Fraud! 

This morning the Today Show on NBC did a journalistic piece on Uber scams. They told the story of one lady who left her house on the way to the airport and jumped into a waiting car. She thought it was her Uber. Once inside the car, looking at her rider app, she realized she had the wrong vehicle. You can watch the NBC Today Show report see the video below.

Safety, Safety, Safety!

The first mistake most victims of fraud commit is not being aware of their surroundings. As with everything, anywhere, anytime, the rider needs to be aware of whose vehicle they are getting into. Ask yourself these questions. When exiting the airport or restaurant are you aware of who is in your space? What about down the street? Do you have your keys or pepper spray ready? Is your phone in your pocket or in your hand?

Slow Down for a Moment

Do you have the license plate # of the rideshare car ready to look at? Is it a woman or a man driver? Did they give you their name when they said “hi”? Did it match your app? Check the driver’s picture. Does it match?

The app is right there in their hands. Look at it. What color car are you getting into? What model of car is it? Check the license plate in the back. You, the rider, have this information at your disposal. Use it. Never get into a car whose info does not match up.  

Someone Else called the Ride

Yes, this happens. Someone else calls for the ride. Have that person send you the info before you step out on the curb. Double check the plate, the car and the driver. Never get into a vehicle without this information.

The Blame.

So many times I hear “news” reports like these from New York City and I wonder what was this rider thinking! If you listen to the reporter, a lot of the blame is placed on the rideshare industry and state legislation. “The Uber Scam”…Uber didn’t scam anyone, a thief did!

4 Important Points

1.    We teach little children not to go with strangers. If a family member or a stranger does show up unexpectantly, we give them a code word to use to prove it’s okay to go with this person. The rideshare industry has done the same thing. There’s the description of the car, the driver and the plate number.  

 

2.    Common sense says, in a big city or a small town, always be aware of your surroundings. Most of the time, when the rider has been scammed. It’s because they weren’t aware of what was going on around them. They were in a rush and never looked up to see if the driver matched the picture on the app. Once the vehicle was rolling, they were trapped. “ I saw a Uber/lyft sign in the window”; “He said he had to change cars”…sigh!

 

3.    Some people got into a car knowing it was the wrong car with “a promise of a better ride at half the cost”. The ol’ “switcheroo”; the ol’ “get more than what you pay for” scam. Once moving the driver starts raising the rate. “I was told I was getting a deal”. I hear this and I think, they were actually trying to scam the rideshare company and got caught in their own web, seriously. No excuse!

 

4.    The promise of paying off the app. This is an eye-opener. Why? Why would you do this? Anytime a driver says you will get the ride cheaper by cancelling and paying off app, run! This is unethical and you’ll regret it.

 

Recently, at a Senate Hearing in Lansing Michigan, Senator Jones berated the representative from Uber for the scam and sexual assault on a female rider, claiming Uber should have done a better job with their background checks by employing the Michigan State Police instead of a nationwide, federally approved company. ( If you haven’t guessed, this is a sore spot in my craw. See the    report for more info) What wasn’t addressed was the fact that this was a scam driver! This girl should have never got into the car with this creep! It’s not Uber’s fault she didn’t follow the rules. While I feel for her and I hope all the legal rocks and bricks in the world fall on this creep, I have to repeat myself, SAFETY, SAFETY, SAFETY People!  

It always surprises me how many perfectly intelligent people will fall for these scams and then blame everyone else but themselves. I remember teaching my young children, as young as kindergartners, to:

1.    Never get into a car unless they know who they’re getting in with

2.    Always be aware of who’s standing around you and

3.    If it’s too good to be true, it probably is.

What’s your opinion? Should Uber take the blame? Or should riders be more careful?

This morning, 11/01/2016,  the Today Show on NBC did a journalistic piece on Uber scams. They told the story of one lady who left her house on the way to the airport and jumped into a waiting car. She thought it was her Uber. It had a sign in the window. Once inside the car, looking at her rider app, she realized she had the wrong vehicle. You can watch a similar NBC video report below.

Safety, Safety, Safety!

The first mistake most victims of fraud commit is not being aware of their surroundings. As with everything, anywhere, anytime, the rider needs to be aware of whose vehicle they are getting into. Ask yourself these questions. When exiting the airport or restaurant are you aware of who is in your space? What about down the street? Do you have your keys or pepper spray ready? Is your phone in your pocket or in your hand?

Slow Down for a Moment

Do you have the license plate # of the rideshare car ready to look at? Is it a woman or a man driver? Did they give you their name when they said “hi”? Did it match your app? Check the driver’s picture. Does it match?

The app is right there in their hands. Look at it. What color car are you getting into? What model of car is it? Check the license plate in the back. You, the rider, have this information at your disposal. Use it. Never get into a car whose info does not match up.  

Someone Else called the Ride

Yes, this happens. Someone else calls for the ride. Have that person send you the info before you step out on the curb. Double check the plate, the car and the driver. Never get into a vehicle without this information.

The Blame.

So many times I hear “news” reports like these from New York City and I wonder what was this rider thinking! If you listen to the reporter, a lot of the blame is placed on the rideshare industry and state legislation. “The Uber Scam”…Uber didn’t scam anyone, a thief did!